The Revenue CSM
How to Develop an Entrepreneurial Mindset in Customer Success
Increase Revenue and Develop Your Career in Customer Success
Are you ready to transform your role in Customer Success into a dynamic career filled with opportunities for growth and recognition?
I'm Marija Skobe-Pilley, and I've been where you are now. I've been in Customer Success in various roles, from Project Coordinator to Director of CS and a business owner. Now, I want to help you do the same.
With my help, you’ll not only advance to the next level of your career…you’ll also get a blueprint on how to keep on moving up.
Are You Ready to…
➡ Become a top performer - so you can get better results for your company…including increasing revenue, reputation, and customer outcomes?
➡ Develop a more entrepreneurial mindset and recognise opportunities for revenue growth
➡ Build a ‘magnetic’ personal brand in your company so people naturally want to sponsor you and recommend you for promotions
➡ Land side gigs and other dream opportunities that keep you feeling driven, inspired, and excited about your career?
Great! Keep reading…
Why This Course?
Customer Success is now recognized as a revenue-driven role in a SaaS world.
You need to stand out, become a top performer, and lead with knowledge and conviction. WithThe Revenue CSM, you’ll journey through the essential mindset and skills to thrive and advance your career - while driving growth and revenue in your company.
Private podcast.
Ebook.
Course Overview
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How an Entrepreneurial Mindset Will Grow Your Career in Customer Success
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What Does an Entrepreneurially Minded CS Professional Look Like?
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Developing Commercial Awareness and a Consultative Mindset as a CSM
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Bringing an Entrepreneurial Mindset to Client Meetings
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How to Spot and Follow Up On Commercial Opportunities
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![How to Create Powerful and Data-Driven Customer Success Stories]()
How to Create Powerful and Data-Driven Customer Success Stories
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Developing Your Career Growth Strategy (And Why It's Important)
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![Building a Personal Brand that Aligns with Your Career Goals]()
Building a Personal Brand that Aligns with Your Career Goals
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![Developing an Engaging Personal Brand in Customer Success]()
Developing an Engaging Personal Brand in Customer Success
Is this right for me?
This is for you if YOU:
→ Are a Customer Success Manager ready to become strategic and commercially influential (not just supportive & reactive)
→ Want to be recognised internally as someone who consistently delivers revenue-driven results.
→ Dream about building a compelling personal brand that opens doors to speaking opportunities, industry awards, and top-tier job offers.
→ Want to learn the art of consultative questioning & lead client conversations with confidence, clarity, and commercial insight.
→ Are done waiting passively for career advancement, and want to proactively & strategically drive your own growth & visibility.
All you need to know
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Yes—especially if you want to accelerate your career growth early, gain visibility quickly, and build foundational skills that set you for success.
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Absolutely. Even people with 5+ years of experience gained powerful insights into driving strategic commercial conversations, positioning for leadership roles, and rapidly building their personal brand.
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Not at all. It’s about strategically driving client conversations, uncovering valuable opportunities, and positioning solutions naturally and authentically—never pushing for sales.
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Yes—this method equips you to take charge of your own growth, clearly measure and communicate your value, and strategically secure both internal & external opportunities.
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Definitely. You just show up and get spoon-fed with actionable frameworks for telling impactful success stories, and building an authentic personal brand, step-by-step.
Reviews
Special Bonuses and Templates
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Coaching Questions for Clients Checklist
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QBR Meeting Agenda & Outline
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Advocacy Starter Guide
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Personal Metrics Tracker
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Weekly Updates
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Social Media Bio Template
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Pitch Email Template
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About You 'One Sheet'
You’ll Learn How To:
➡ Identify opportunities for revenue growth and retention increase.
➡ Become a trusted business partner who drives tangible impact for your customers.
➡ Position yourself as a thought leader, setting the stage for stimulating career opportunities.
➡ Elevate your visibility within your company and the wider industry, making you the go-to person for Customer Success.
➡ Gain skills to build a powerful network within and outside your company. Learn how to leave a great impression on the people who matter, who to connect with, and the best strategies to maintain these valuable relationships.
➡ Craft compelling, data-driven customer stories that showcase the impact of your product and build raving superfans.