The Revenue CSM
How to Develop an Entrepreneurial Mindset in Customer Success
Increase Your Revenue and Develop Your Career in Customer Success
Are you ready to transform your role in Customer Success into a dynamic career filled with opportunities for growth and recognition?
I'm Marija Skobe-Pilley, and I've been where you are now. I've been in Customer Success in various roles, from Project Coordinator to Director of CS and a business owner. Now, I want to help you do the same.
With my help, you’ll not only advance to the next level of your career…you’ll also get a blueprint on how to keep on moving up.
Are You Ready to…
➡ Become a top performer - so you can get better results for your company…including increasing revenue, reputation, and customer outcomes?
➡ Develop a more entrepreneurial mindset and recognise opportunities for revenue growth
➡ Build a ‘magnetic’ personal brand in your company so people naturally want to sponsor you and recommend you for promotions
➡ Land side gigs and other dream opportunities that keep you feeling driven, inspired, and excited about your career?
Great! Keep reading…
Why This Course?
Customer Success is now recognized as a revenue-driven role in a SaaS world.
You need to stand out, become a top performer, and lead with knowledge and conviction. WithThe Revenue CSM, you’ll journey through the essential mindset and skills to thrive and advance your career - while driving growth and revenue in your company.
Private podcast.
Ebook.
Course Sessions
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How an Entrepreneurial Mindset Will Grow Your Career in Customer Success
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What Does an Entrepreneurially Minded Customer Success Professional Look Like?
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Developing Commercial Awareness (and a Consultative Mindset) as a Customer Success Manager
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Bringing an Entrepreneurial Mindset to Client Meetings (and Why it’s Important)
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How to Spot and Follow Up Commercial Opportunities (Without Coming Across Salesy)
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How to Create Powerful and Data-Driven Customer Success Stories
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Developing Your Career Growth Strategy (And Why It’s Important)
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Building a Personal Brand that Aligns with Your Career Goals
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Developing an Engaging Personal Brand in the CS Industry
You'll learn how to:
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Identify opportunities for revenue growth and retention increase.
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Become a trusted business partner who drives tangible impact for your customers.
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Position yourself as a thought leader, setting the stage for stimulating career opportunities.
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Elevate your visibility within your company and the wider industry, making you the go-to person for Customer Success.
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Gain skills to build a powerful network a powerful network within and outside your company. Learn how to leave a great impression on the people who matter, who to connect with, and the best strategies to maintain these valuable relationships.
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Craft compelling, data-driven Customer stories that showcase the impact of your product and build raving superfans
Who Should Enroll in The Revenue CSM Course?
This course is ideal for anyone in client-facing roles within Customer Experience and Customer Success, from those just starting as CSMs to seasoned professionals. If you're looking to:
Increase your company's revenue and reputation
Become a recognised leader within your industry
Build a magnetic personal brand that attracts career advancement
You’re in the right place!
Check Out These Course Features!
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Private Podcast
It's just like any other podcast you'd include on your playlist. Concise audio sessions for busy people - each is 15 minutes or less. Perfect for learning in small bite-size chunks or binging them in one go!
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Ebook with Templates
Accompanying eBook with all the lessons and a dozen templates that you can start implementing immediately.
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Expert Insights
Benefit from over a decade of experience with real-life examples and proven strategies that have propelled my career and can do the same for yours.