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AI is Transforming Customer Success, but Only When We Transform Ourselves First
Kelley Turner, SVP of Global Customer Success at Vitally, on career pivots, financial literacy, and leading AI transformation in Customer Success.
From Fashion to Customer Success: Why Value Always Outshines Relationships
Melissa Garcia, Senior Director of Member Success at Chief, on moving from fashion to tech, putting value before relationships, and breaking the check-in cycle.
Berlin Live: Redefining Leadership in Customer Success
Our first Berlin Live event: an intimate evening with Sally Stoewe, Pia Schümann-Hoppe and Cara Benecke on leadership myths, saying yes before you're ready, and building Customer Success across Europe.
London Live: An Intimate Evening of Connections
Our first-ever live podcast recording: 80 women, Daphne Costa Lopes and an intimate London evening on intention, growth and the future of Customer Success.
Going for Gold: The Olympic Triathlon Approach to Elevating Customer Success
How the CS Round Table at London's Olympic Stadium turned Olympic playbooks into a practical AI and community strategy for Customer Success leaders.
The Unseen Advantage: Why is Mentoring Your New NetWORTH
Seven reasons why every woman in Customer Success should secure a mentor now — from fresh perspective and confidence to goal-setting, leadership and growing your netWORTH.